• Job Details

  •  
  • Job Details
  • Job Title / Designation :

    Risk Manager: Investigation (cards & Net Banking)
  • Number of Vacancies :

    1
  • Job Description :

    Key Responsibilities:
    - Ensure smooth functioning of Debit cards FRM tool for Visa/Mastercard/NPCI.
    - Periodic rule review based on analysis to improve rule efficiency.
    - Conduct qualitative investigation of disputed cases (to determine the nature of fraud & liability) across all channels.
    - Generate monthly MIS & reporting to seniors as and when required.
    - Coordinate with stakeholders viz, contact center, operations, technology, product & Business to drive desired results.
    - Coordinate with industry peers to understand current trends & take corrective action.
    - Periodic assessment of team's training needs, sensitizing them on upcoming trends in the industry and resolving their queries.
    - Identification of process gaps and suggesting remedial and improvement measures.

  • Work Experience :

    Between 5 Years to 9 Years
  • Functional Area :

    Banking / Insurance
  • Industry Type :

    Banking/Financial Services/Broking
  • Keywords :

    Risk Management, Investigation, FRM
  • Job Location :

    Mumbai
  • Desired Candidate Profile
  • Profile Description :

    Key Competencies / skill set:
    - Good written and verbal communication skills.
    - Sound analytical & pre-emptive skills.
    - Sound knowledge on card product & processes.
    - Networking capabilities especially with card schemes, acquirers, issuers, merchants & external stakeholders.
    - Good knowledge on MS-Excel & presentation skills.
    - Proactive in analysing fraud trends & building rules to arrest fraud new & existing fraud trends.
    - Working with strict adherence to timelines.

  • Basic/Graduation :

    Any graduate
  • Post Graduation :

    CA
  • Recruiter Contact Details
  • Contact Person :

    Ms.Mohini Patil
  • Address :

    308 - 309, Metro House, 7/B, Mangaldas Road, Opp. TMTC, Pune - 411 001.